InvestMed's 2004 Annual Medical Software Comparison Matrix sponsored by KLAS

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Company Name: MedcomSoft Microsys Computing, Inc. Visionary Medical Systems Harmony Technologies Chartlogic, Inc. Physician Micro Systems, Inc Electronic Medical Solutions Company Name: Synergy Medical Information Systems, LLC Kietra Corporation Henry Schein Inc (Medical Technologies) OmniMD (A division of Integrated Systems Management, Inc.) ICANotes ComChart Medical Software Spring Medical Systems, Inc. Software Performance Specialists, Inc MediNotes Corporation Easy Business Software InvestMed Company Name:
Ambulatory Billing and Scheduling (26 - 100 Physicians) Customer Satisfaction Score   96.05*           Ambulatory Billing and Scheduling (26 - 100 Physicians) Customer Satisfaction Score                       Ambulatory Billing and Scheduling (26 - 100 Physicians) Customer Satisfaction Score
Ambulatory Billing and Scheduling (Over 6 - 25 Physicians) Customer Satisfaction Score   88.12       76.77   Ambulatory Billing and Scheduling (Over 6 - 25 Physicians) Customer Satisfaction Score                       Ambulatory Billing and Scheduling (Over 6 - 25 Physicians) Customer Satisfaction Score
Ambulatory Billing and Scheduling (1 - 5 Physicians) Customer Satisfaction Score   89.22       65.64   Ambulatory Billing and Scheduling (1 - 5 Physicians) Customer Satisfaction Score                       Ambulatory Billing and Scheduling (1 - 5 Physicians) Customer Satisfaction Score
Ambulatory EMR (1 - 5 Physicians), Customer Satisfaction Score 87.55*         73.58   Ambulatory EMR (1 - 5 Physicians), Customer Satisfaction Score           90.87*     83.11     Ambulatory EMR (1 - 5 Physicians), Customer Satisfaction Score
Average KLAS Customer Satisfaction Score 87.55* 91.13* N/A N/A N/A 71.99 N/A Average KLAS Customer Satisfaction Score N/A N/A N/A N/A N/A 90.87* N/A N/A 83.11 N/A N/A Average KLAS Customer Satisfaction Score

Note: Asterisk (*) denotes that this product has not met minimum KLAS standards for statistical confidence in the given market segment and is note throughout.  NA denotes that either the vendor hasn't participated in the study, or that the study is not applicable to the company's market or product.  All customer satisfaction scores are out of 100 points possible.  InvestMed translates the average customer satisfaction score into a 5 point number for the Final Scores.

Click here to browse the 2004 Matrix.

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