12.01.04 Volume 1 Edition 6 iMed eNewsletter

The voice for the medical software reseller community.

 Top Story:  Are We a Dying Breed?

As I hung up the phone with an old friend of mine currently at Misys, I was concerned at one of his last statements to me.  When I asked him if Misys used resellers to sell their products, he replied that they did not and that a lot of companies "were moving away from using independent resellers."  Could this be true, I thought?  There certainly is a lot of data to support his claim.  Millbrook, owned by GE, and Medical Manager, owned by WebMD are probably two of the biggest examples of major medical software companies moving away from their reseller programs.  The irony is that it was their reseller programs that enabled them to become leaders in the medical software industry in the first place.  More.

 Company Spotlight:  NexTrust eStatements
NexTrust lives and breathes eStatements.  Where some companies are pursuing eStatements as an afterthought or as a tertiary source of revenue, NexTrust's singular focus is on eStatements.  And right now, you can sign up as a NexTrust Reseller for no cost.  It is a no risk proposition to give them a try (see the Special Offers Page).  I am confident after speaking with several resellers who sell their eStatements services, that your clients will thank you for becoming a NexTrust Reseller and for introducing them to NexTrust.  More.
 InvestMed News:  New Website Launched
We have now launched investmed.com.  This new website contains detailed features on our newest reseller product the InvestMed Patient Kiosk.  We invite you to tour the new site and welcome your feedback:  www.investmed.com

If you are interested in helping to test or sell this new product, please contact us at:  investmedllc@investmedllc.com

 Quote-of-the-Month
"The average EMR [electronic medical records system] costs $10,000 to $12,000 a year. The average economic value is about $20,000 a year." 
-- John Glaser, CIO of Partners HealthCare System Inc. 11.24.04
 About InvestMed

InvestMed President and Founder, Kevin Burdick, is in his 7th year in the medical software industry.  Mr. Burdick brings a unique perspective to resellers because of his industry knowledge and experience. 

After graduating from Brigham Young University in 1997, Kevin began working for Medisoft.  As the Medisoft Northwest Regional Sales Manager, he helped hundreds of resellers by counseling them on developing and growing their business in the Northwest.  After NDCHealth purchased Medisoft in 2000, Kevin Burdick was promoted to a mid-level sales manager, managing sales of both Medisoft and Lytec throughout the mid-west.  In 2001, Mr. Burdick left NDCHealth after accepting a job as Vice-President of Sales for AltaPoint Data Systems.  At AltaPoint he helped develop their unique reseller program and worked to expand their reseller coverage nationwide.  Following almost 2 1/2 successful years there where AltaPoint tripled its installation base and grew from 30 to 210 resellers nationwide, Mr. Burdick left to develop and manage InvestMed.

Mr. Burdick currently works as a medical software consultant working directly with both resellers and industry professionals on a variety of topics including: finding recurring revenue, developing a focused marketing plan, maintaining good salesmanship, building a lasting customer base, choosing the right products, understanding HIPAA, and more...

Kevin BurdickTo contact Kevin Burdick with questions, e-mail:  kburdick@investmedllc.com

Also see FAQ's.

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Do you know a reseller or industry professional that could benefit from this free eNewsletter?  Sign-up an associate at:  www.investmedllc.com

 
Q&A
 Dollars & Sense Financial Corner
Resellers promote their company name to create a more recognized “brand image” in their geographic target market and to build awareness of their company’s logo, products and services. This leads to new customer referrals and more customer retention. It gives prospective customers the assurance that you are well versed in the many aspects of providing full-service to their business needs.   More.
 HIPAA Corner:  Network Security Tune-Up

There are important features that your medical application software requires for HIPAA security compliance – unique user IDs, passwords, flexible access control, audit trail reports, automatic logoff, and good application design for security.  While these are essential, it can be argued that good security has even more to do with good network administration.  VARs who offer a full service solution – hardware, application software, and support are at an advantage and can offer a “Network Security Tune-Up.”  More.

 Industry News
Recent News that Might Affect Your Business

11.29.04 - Unprotected PCs can be hijacked in minutes

11.28.04 - Defining Health IT: A Dozen Notable Moments in 2004

11.24.04 - Health IT: Unlocking the Logjam

** 11.15.04 ** - Total Practice Partner (TPP) Receives the InvestMed 2004 Award of Distinction for Most Complete Fully-Integrated Clinical System

11.15.04 - EHR Vendors Unite for Interoperability

11.04.04 - Health IT Needs Creative Economists

 Marketing Tip:  Small Business PR
     Public Relations is a concept generally associated with big business, however, PR is also an important and cost effective marketing tool for small businesses as well.  With more media outlets then ever before, if you aren't finding reasons to issue press releases, you aren't trying.
     The media dulls out millions of dollars in free marketing everyday.  A quick search of news articles on Yahoo reveals almost as many press releases in healthcare as any other type of news stories.  So how do businesses take advantage of this free media coverage?
     First, it is important that you identify the local media persons who are in charge of writing or reporting about healthcare or technology in your state.  Getting these individual's contact information and finding out how to submit a press release to them should be your first objective.
     Second, you must identify the interesting story that you will be issuing a press release on.  I once had a employer tell me that there were no "interesting stories" at his company and thus no reason to issue press releases.  I nearly fell out of my chair.  This is short sited and untrue --  Every company has interesting stories.  "[Large Influential Office] Selects [our company] as their Primary IT Source"  "Revolutionizing Healthcare in our Community" "Company Wins Influential Award for Service"  "Company creates new product"  There are ALWAYS stories!
     And Finally, I would call your local press contacts and let them know that there is a very interesting press release you will be sending to them.  Give them a little "teaser" on what its about and then submit it to them in their preferred manner (often e-mail).  Additionally, there are a large number of healthcare, business, or technology media websites specifically setup for receiving and distributing press releases.  Depending on the size of your company and your geographic territory you may consider submitting to some of these additional media outlets as well:

     http://www.prweb.com/
     http://www.business.wire.com/
     http://www.marketwire.com/
     http://www.prnewswire.com/
     http://www.techweb.com/    

 

Missed out on the '04 survey?  Get a jump start on next year. If you would like to see the software you represent included in the 2005 comparison study, please send your vendor to:  http://www.investmedllc.com/survey.htm

 

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